AI agents that actually work inside your business.
Ditto designs, builds and manages AI agents that work through Microsoft Copilot, connect to the systems you already use and take repetitive work off your team's plate.
AI does the work. Humans approve the consequences.
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What could an agent take off your plate?
Every agent is designed around your processes, your systems and your rules. These are examples of what we build.
Monitors shared inboxes, understands incoming requests, classifies urgency, prepares responses and routes work to the right person.
You already have the front door. We build what happens behind it.
Microsoft 365 Copilot gives your employees a familiar AI interface they already know how to use. Ditto builds business-specific agents behind that interface, with your knowledge, your workflows, your system connections and your governance rules.
Your team does not need another application to talk to their agents. They work through the tools they already use every day.
Copilot gives your people AI. Ditto turns it into agents that actually do the work.
How it fits together
Employees interact naturally
Familiar AI interface
Business-specific knowledge and actions
Connected to what you already use
Human control where it matters
Work gets done
How Ditto works
Start with one process. Prove it. Then decide what your agents should take over next.
Discover
Autonomous where it makes sense. Human where it matters.
Agents can perform routine work while important or consequential actions are routed to the appropriate person for approval.
Routine actions
Read, search, classify, summarise, compare, prepare, reconcile, flag.
These can often happen automatically.
Controlled actions
Create internal tasks, update records, request missing information, prepare documents, route work.
Controls depend on your policy.
Consequential actions
Important external communications, financial approvals, payments, contractual actions, sensitive changes.
Routed to the right person for approval.
AI does the work. Humans approve the consequences.
Going live is the beginning.
Business rules change. Staff change. Systems change. Your agents need to change with them. Ditto AgentOps keeps your agents useful, reliable and aligned with the way your business actually works.
Build
Design and deploy agents around your business processes.
Run
Agents operate inside your systems through Microsoft Copilot.
Monitor
Track performance, usage and agent behaviour in real time.
Maintain
Resolve issues, update workflows and keep integrations current.
Fix
Detect and address problems before they impact your team.
Tune
Refine instructions, improve response quality and optimise workflows.
Govern
Review permissions, audit boundaries and maintain compliance.
Why Ditto
Business process first
We start with the work your people do every day, not the technology. The agent is designed around the process, not the other way around.
Built around existing systems
Agents connect to the tools you already use. No rip and replace, no new platforms to learn.
Microsoft-native experience
Your team interacts with agents through Microsoft Copilot. The interface they already use every day.
Managed after launch
Ditto AgentOps keeps your agents maintained, optimised and aligned with your business as it changes.
Governed AI
Agents operate within defined boundaries. Consequential actions are routed for human approval.
Direct Australian relationship
Work directly with the team that designs, builds and manages your agents. No layers, no handoffs.
What our clients say
What should your first agent take over?
Tell us about the repetitive work your team is doing today. We will help you identify where an agent could make the biggest difference.
