AI agents that actually work inside your business.
Ditto designs, builds and manages AI agents that work through Microsoft Copilot, connect to the systems you already use and take repetitive work off your team's plate.
Agent flow
Run details
Complete
Email sent, invoice updated in Xero, task logged to audit trail
Our clients
Trusted by businesses across Australia
Microsoft Copilot
You already have the front door. We build what happens behind it.
Microsoft 365 Copilot gives your employees a familiar AI interface they already know how to use. Ditto builds business-specific agents behind that interface, with your knowledge, your workflows, your system connections and your governance rules.
Your team does not need another application to talk to their agents. They work through the tools they already use every day.
Copilot gives your people AI. Ditto turns it into agents that actually do the work.
Microsoft 365 Copilot
The AI interface your team already knows
Your employees ask questions, get answers, and work with agents through the Copilot interface built into Microsoft 365.
Knowledge sources
What invoices need attention this week?
I found 3 invoices that need review. Two have discrepancies against purchase orders, and one is missing approval. Here are the details...
Draft reply
Hi Sarah, I have reviewed the three outstanding invoices...
Power Automate
The engine that makes agents do real work
Behind every agent, Power Automate connects to your systems, enforces governance rules, and executes workflows with full audit trails.
Invoice #2847 from Supplier Co
Audit trail
All actions logged with timestamp, user, and decision rationale
Autonomous where it makes sense. Human where it matters.
Agents can perform routine work while important or consequential actions are routed to the appropriate person for approval.
Routine actions
Read, search, classify, summarise, compare, prepare, reconcile, flag.
These can often happen automatically.
Controlled actions
Create internal tasks, update records, request missing information, prepare documents, route work.
Controls depend on your policy.
Consequential actions
Important external communications, financial approvals, payments, contractual actions, sensitive changes.
Routed to the right person for approval.
AI does the work. Humans approve the consequences.
Use cases
What could an agent take off your plate?
Every agent is designed around your processes, your systems and your rules.
Governance
Progressive governance built in from day one
Not every action needs the same level of oversight. Our governance model scales with consequence.
Routine
Low-risk, repetitive tasks that can run automatically with logging. Read, classify, prepare, flag.
Controlled
Internal actions with policy-based oversight. Create tasks, update records, route work within boundaries.
Consequential
High-impact actions that require human approval before execution. External comms, payments, contracts.
Full audit trail
Every action is logged with timestamp, user context, and decision rationale. Complete traceability.
AgentOps
Going live is the beginning.
Business rules change. Staff change. Systems change. Your agents need to change with them. Ditto AgentOps keeps your agents useful, reliable and aligned with the way your business actually works.
Build
Design and deploy agents around your business processes.
Run
Agents operate inside your systems through Microsoft Copilot.
Monitor
Track performance, usage and agent behaviour in real time.
Maintain
Resolve issues, update workflows and keep integrations current.
Fix
Detect and address problems before they impact your team.
Tune
Refine instructions, improve response quality and optimise workflows.
Govern
Review permissions, audit boundaries and maintain compliance.
Free resource
Automation Readiness Kit
A practical guide to identifying the right processes for AI agents. Start with one, prove it, then decide what comes next.
Download the kitWhy Ditto
Six reasons businesses choose us
Process first
We start with how your business actually works, not with technology.
Your existing systems
Built on what you already have. No rip-and-replace.
Microsoft-native
Copilot, Power Automate, Dataverse. Your stack, extended.
Managed for you
We build, run and maintain your agents. You focus on your business.
Governed
Human oversight, audit trails, and operating boundaries from day one.
Australian
Built and supported in Australia, for Australian business.
Under the hood
From prompt to audit trail
See how a single interaction flows through Copilot, Power Automate, and your audit system.
Show me everything that came into the support inbox today that hasn't been actioned yet.
I found 4 unactioned emails in the support inbox:
Want me to draft responses or create tasks for any of these?
What our clients say
Real results from real businesses
They worked closely with our team to understand our requirements. Their support was professional, structured, and genuinely collaborative. We walked away with a huge boost in productivity thanks to their streamlined approach.
CFO, SWD Group
What should your first agent take over?
Tell us about the repetitive work your team is doing today. We will help you identify where an agent could make the biggest difference.